Booking & Events Policies

Booking & Deposits

A 50% deposit is required to secure your date and time. The booking must be finalized at least one month in advance. Final payment in full is due no later than seven days (one week) before your event. Events not paid in full by this deadline may be subject to cancellation and loss of deposit.

Payment Terms

We accept payment via invoice. All deposits are nonrefundable, but may be transferrable to another date or service at the discretion of the owner, based on availability.

Cancellations & Rescheduling

Requests to reschedule an event are subject to availability and must be submitted at least 14 days in advance. Same-week cancellations (within 7 days) are non-transferable and nonrefundable unless otherwise approved.

Travel & Mileage

Events located outside the Greater New Orleans area (10 miles from our commissary kitchen) will incur a mileage/travel fee, calculated based on distance and staffing needs.

Event Minimums

A minimum order value may apply depending on guest count and event location. This will be clearly outlined in your quote

Weather and Outdoor Events

For outdoor events, weather contingency plans must be in place. Crazy Waffle Bar reserves the right to pause or cancel service if weather poses a safety risk to staff or equipment, with no obligation to provide a refund.

Power & Set-Up Requirements

Client must provide access to a grounded power outlet (or generator for outdoor/remote locations).

A clear, level space is required for setup. Please notify us in advance if stairs, elevators, or long-distance unloading is involved, as this may affect staffing or fees.

Our Commitment

We're here to help you host a creative, colorful, and joy-filled event! These guidelines ensure that we can serve you and your guests with excellence while protecting the small business magic that makes Crazy Waffle Bar possible.

For questions or clarifications, reach out anytime!

sinni@crazywafflebar.com